Refund policy
REFUND & ORDER POLICYÂ Effective Date: April 14, 2026
At Rosepetals Luxe, every piece in our collection is handcrafted by skilled artisans and shipped directly from India to you. Because of the nature of handcrafted ethnic wear and the international shipping journey, we are unable to accept returns or exchanges once an order is placed and confirmed.
We ask that you review your order carefully before completing your purchase — and we're always happy to help you choose the right piece, size, or color before you buy. Reach us on WhatsApp before ordering:
- 🇮🇳 India: +91 93440 20716
- 🇺🇸 USA & Canada: +1 774-708-5694
We stand behind every order. Here's our quality promise:
Damaged or Defective ItemsÂ
If your order arrives damaged or defective, contact us within 48 hours of delivery at support@rosepetalsluxe.com with your order number and clear photographs. We will offer a replacement or store credit — no questions asked.
Wrong Item Received
 If you receive an item different from what you ordered, contact us within 48 hours of delivery. We will arrange to send the correct item at no additional cost to you.
Order CancellationsÂ
Orders cannot be cancelled once placed, as they are processed and dispatched quickly to ensure timely delivery.
Sale & Promotional ItemsÂ
All items purchased during sales or promotional events are strictly final sale.
Questions before you buy?Â
We'd love to help you find your perfect piece. Reach us at support@rosepetalsluxe.com or on WhatsApp — we typically respond within a few hours.